inquiries

Please feel free to email us at info@collarandcuffs.com.au with your inquiries. If you are wishing to find out about availability or are wanting a quote, please include the below information:

• date of event
• state and suburb of event
• requested times (i.e. 6pm-8pm)
• number of butlers required

bookings

If you are wishing to make a booking, please download our Booking Form here. Just fill-out the form, attach it to an email and send it through to info@collarandcuffs.com.au. We will be in contact with confirmation of availability, your total cost and payment options.

A 50% deposit is required to secure your event date with the remainder due at least 7 days prior to your event date.

Booking Terms and Conditions:

1. A 50% refund of total fee will be granted for any changes/cancellations with greater than 7 days notice prior to your event date.
2. Full costs are incurred for any changes/cancellations with notice equalling 7 days or less prior to your event date.
3. Our butlers reserve the right to immediately cease working an event if they judge they are being spoken to or dealt with in a disrespectful or degrading manner. A partial refund may be applied for via Collar & Cuffs management within 3 days of your event and will be judged on a case by case basis. It is your responsibility as the event organiser to forewarn your guests of this condition.
4. If your event falls on a weekend and you are wishing to make contact with us in regards to your booking please do so by 5pm on close of business on the Friday before. On most occasions we will attempt to be contactable over the weekend on our business mobile phone but we do not guarantee this. If there are any issues in regards to our butlers on the day (delays due to unforeseeable traffic conditions, etc) your butler/s will attempt to contact you directly to inform you.